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All ITK Perfumes Last More Than 12 hours
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FAQ

Find answers to common questions about our products, ordering process, and more.

How Can We Help?

Browse through our frequently asked questions or search for specific information

Products

How do I choose the right fragrance for me?

Test perfumes on your skin and see how they develop over time. Blotter tests are helpful but skin testing is best.

Are your perfumes tested on animals?

No, none of our perfumes are tested on animals.

How should I store my perfume?

Keep perfumes in a cool, dark place away from direct sunlight and heat.

What are top, middle, and base notes?

Top notes are the first scents you smell, middle notes form the heart of the fragrance, and base notes are long-lasting scents.

Can men wear perfumes marketed for women?

Yes, perfumes can be worn by anyone and many scents are unisex.

Do you offer free samples?

Yes, we include complimentary samples with every order.

Why does perfume smell different on me?

Personal body chemistry like skin type and diet changes how a perfume smells on different people.

Shipping Policy

How long does delivery take?

Delivery usually takes 3-7 business days inside India, and 7-14 days for Middle.

When will I get my refund?

Refunds are processed within 7 working days after we receive and check the returned product.

Can I return or exchange my order?

Yes, returns or exchanges are accepted within 7 days if products are unused and in original condition.

Account & Support

How do I create an account?

You can create an account by clicking on the "Account" icon in the top navigation and selecting "Register." Alternatively, an account will be automatically created when you place your first order. Having an account allows you to track orders, save your favorite products, and receive exclusive offers.

I forgot my password. How can I reset it?

Click on the "Account" icon and select "Forgot Password." Enter the email address associated with your account, and we'll send you a link to reset your password. If you don't receive the email within 10 minutes, please check your spam folder or contact our support team.

Still Have Questions?

If you couldn't find the answer you were looking for, our customer service team is here to help.

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